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News and announcements
The growth of experience research and ResearchOpsBy Barb Mosher Zinck - The overall idea of conducting research into customer expectations, feedback, and insights is critical for companies today. So critical there’s even an ops team to support it.
Tech professionals need to 'get out of the data' and talk to people againBy Joe McKendrick - The irony is that while demand is high for close customer engagement, technology tends to impersonalize it even more.
UserTesting Announces UserTesting AI, an Intelligent Set of AI-Powered Capabilities Designed to Accelerate Time to Impact to Help Drive More Customer-Centric Decision-Making Across the Enterprise
Building the engine for human understanding
UserTesting is a leader in video-based human insight, enabling organizations to understand what it's like to be their customer. Ranked #1 by G2 Crowd in the User Research, Software Testing, and Consumer Video Feedback categories, UserTesting has been a trusted company by top brands for 15 years.
The company, formed through the combination of UserTesting & UserZoom, has more than 3,400 customers worldwide, including 75 of the Fortune 100 companies.
UserTesting begins trading on the NYSE listed under the ticker symbol: USER
After a two-year hiatus, UserTesting resumes its in-person customer conference, THiS 2022, in New Orleans.
UserTesting was acquired by Thoma Bravo and merged with portfolio company UserZoom