Innovation fueled by UX insights

UserZoom empowers your team with sophisticated UX insights to create digital experiences that delight customers and drive business growth.
UserTesting UserZoom platform overview

Why UserZoom?

Advanced UX research capabilities

Make confident, data-driven decisions by leveraging a suite of advanced, mixed-method UX research capabilities.

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Quantify your impact

Measure and benchmark your digital experience with QXscore™, a standardized score of both behavioral and attitudinal measures of user experience so you can tie performance to business results.

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Differentiate with design

Design experiences your users love through a deep understanding of their wants, needs, and behaviors.

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Create accessible experiences

Ensure your digital experiences are accessible and useful to all users with access to diverse audiences.

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Get to market faster

Save time and resources by optimizing internal processes and external digital experiences.

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Secure, safe data

Research with the confidence of knowing you have enterprise-level security for customer data with our SOC2 Type 2 certified, TRUSTe Privacy Seal, US-EU Privacy Shield, and HIPAA-compliant platform.

How it works


Design your study

Choose from the widest range of UX research methods on the market—from video-based usability tests to advanced methods like click tests, tree tests, and card sorts. You can combine multiple methods in one study to get more powerful and trustworthy results.


Pricing to scale with your business

Whether you’re an early-stage startup or an established enterprise business, we have the right plan to meet your needs and scale research across global teams as your business grows.


Solutions for every team

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Make user research faster, easier, and more inclusive for your entire organization.



Gather feedback, validate designs, and move projects forward quickly and efficiently.


Product managers

De-risk and prioritize product investment decisions with confidence.



Improve digital experience, campaign, and brand performance.

Insights that drive business outcomes

 H&M improves checkout speed by 84%

 Whistle increases web conversions by 47X

Trivago creates a culture of continuous discovery

The world’s most innovative companies trust UserZoom


Get the insights you need to fuel exceptional user experiences